Terms of Service

1. Acceptance of Terms

Before completing checkout, you must read and expressly accept the current Terms. We record the accepted version and the time of acceptance with your order. The Privacy Notice explains our handling of personal information; accepting these Terms is not consent to optional marketing or tracking.

You must have the legal capacity to enter this agreement. If you purchase on behalf of an organization, you confirm that you are authorized to bind it.

2. Authorized and Responsible Use

Use the Services only for lawful security research, testing and data processing. Before scanning, exploring or extracting a database, recovering passwords, or running an automated workflow, you must own the relevant systems and data or have authorization from a person entitled to grant it. That authorization must cover the targets, techniques, data access and activities you perform.

Follow the scope, exclusions, rate limits and data-handling rules of each engagement or bug bounty program. Permission to scan does not automatically permit database extraction, password recovery or use of recovered credentials. Public visibility, search engine indexing and a result returned by our Services do not grant authorization.

You must not use the Services for unauthorized access, credential stuffing, account takeover, theft or unlawful disclosure of data, trading unlawfully obtained credentials, or disruption of third-party systems. You are responsible for the lawfulness of your inputs and actions, protecting third-party data, and complying with applicable laws.

3. Account Suspension and Appeals

We may suspend or terminate access where we reasonably believe an account is being shared, sold or resold, or the Services are being abused. Abuse includes use prohibited by Section 2, bypassing license or usage limits, interfering with the Services or other customers, and deliberately imposing excessive load to disrupt availability.

We may suspend access while investigating suspected violations or act immediately to protect the Services or affected parties. Where reasonably possible, we will explain the reason and any steps needed to resolve the issue. You may appeal a suspension or termination through live chat on this website or in your dashboard. Provide your account or order reference and relevant information; do not send passwords or sensitive target data.

4. License and Machine Access

Your paid plan grants one user a limited, non-exclusive right to use the purchased Services during the paid access period, subject to these Terms and the selected plan limits. An organization must designate the individual using the license. Additional machine slots do not grant additional user seats.

You must not share login details, lend or transfer access to another user, or sell, resell, rent or sublicense your account. You may perform authorized work for clients using your own account; clients and colleagues must not access it under your license.

The machine allowance selected at checkout applies to machines used by that licensed user. You supply and maintain your own machines; machine slots are a software access allowance.

5. Changes to Terms and Service

We reserve the right to modify these Terms, pricing, features, and the Services at any time without prior notice. It is your responsibility to review these Terms periodically for updates.

6. API Availability

We cannot be held responsible for any downtime related to our Services due to API updates, maintenance, server issues, technical difficulties, or other problems. Such events are beyond our control.

7. Violation Consequences

Violation of these Terms may result in the termination of your account and plan.

8. Website Content

Our website, including its content, fonts, colors, and design, is protected by these Terms. Users are not permitted to copy, reuse, or replicate any part of our website. Violating this may result in a scam report and account termination.

9. Order Rejection

We reserve the right to decline any order at our own discretion.

10. Plan Duration and Interruptions

The duration of your plan is only valid when our service is operational. If technical difficulties or other issues occur, your plan may be paused until the issues are resolved. We do not guarantee unlimited access to the proxyless features.

11. No Refunds

Subject to the mandatory rights preserved in Section 18, we do not offer refunds. Once you place an order, payment is required and won't be returned.

12. Expiry of Plan

If you do not renew your plan within 7 days after its expiration, all your stored files will be removed from our servers (results, uploads...).

13. User Responsibility

Users are responsible for having a properly functioning machine with adequate specifications and a reliable internet connection. Our application may not perform as expected on machines with outdated hardware, not matching the minimum requirements or insufficient network speeds, and we cannot be held liable for any issues related to these conditions. Additionally, if a user’s internet service/server provider blocks access to our app, this is beyond our control and not our responsibility. Users must be prepared to use their own PC, a virtual machine, or a server. It is essential that users maintain a working setup to fully utilize our services.

14. Documentation and Support

We provide documentation, AI-assisted help and live chat support for installation, account activation, documented software functionality and reproducible software faults. Contact live chat on this website or in your dashboard for support or account appeals. AI-generated responses may be inaccurate; ask for human assistance when an answer does not resolve your issue.

Support does not include personal mentorship, choosing targets or dorks for you, running your research, individualized training, or administering your server and proxies. You are responsible for understanding your testing authorization, configuring your environment and learning the documented workflow.

Beginners may use the Services, but some features require technical knowledge and a suitable machine, network and proxy setup. Ask live chat about requirements before purchasing if you are unsure. An installation or software defect may be reported regardless of your experience level.

15. What Your Plan Includes

DorkPlus combines a client running on your PC, virtual machine or server with a hosted dashboard, cloud storage and remote features. You provide the machine and internet connection. Server rental and third-party proxies are not included in the plan price.

Your order summary identifies the product, tier, access period, storage, machine allowance and any separately purchased add-ons. Google Proxyless is available on the Advanced plan. The built-in DorkPlus dehasher is a light version with 20 billion hashes and 7 supported hash types. HPlus is a separate subscription with 90 billion hashes and 11 supported hash types. APlus is also a separate product.

Your paid access period starts when your order is delivered. Monthly plans provide 30 days of access. Website checkout purchases are one-time payments for the selected access period, not automatic recurring charges. We send a renewal reminder by email; you must place and pay for a renewal order to continue access. Check the expiry displayed in your account and contact live chat about activation, renewal or upgrade questions.

16. Results and Performance

Search engine coverage, scraping speed and result volume depend on the engine, target, configuration, network, proxy quality and third-party restrictions. No particular number of links, vulnerabilities, recovered passwords, research findings or bug bounty payments is guaranteed.

Scanner findings may include false positives or miss vulnerabilities. Validate findings within your authorization before relying on them. A scan with no findings does not establish that a system is secure.

APlus compares submitted records with its reference database. A result described as private or not found means no match was found in that database at the time of the check. It does not establish that a record is confidential, unique, safe, lawfully obtained or unknown to others.

HPlus processes up to 10,000 lines per minute. This is an upper throughput figure, not a guaranteed sustained speed or number of successful recoveries. Recovery depends on supported hash formats, database coverage and input quality; some hashes will not produce a result.

17. Customer Data

You retain any rights you hold in the files, queries and results you submit or create. You authorize us to process and store them as needed to provide the features you use. This does not give you rights to third-party data or excuse a breach of your testing authorization or confidentiality obligations.

DorkPlus cloud storage holds uploaded files, results, proxy information and task history. Keep your own copies and export material you need before your plan expires; Section 12 describes deletion after expiry.

APlus receives submitted hashes on our servers, processes them and returns statistics. Downloadable result files are retrieved from our servers and stored for up to 7 days unless cleared earlier. This processing-file retention period is separate from the DorkPlus plan-expiry rule. Download any results you need before they are cleared.

APlus lets you enable or disable contribution of your records to its reference database. If you enable contribution, you authorize those records to be added for future matching. Only enable it for records you are entitled to contribute. The 7-day result-file period does not apply to reference-database contributions; contact live chat about removal of previously contributed records.

Customer files and tool queries are not used to train AI models. AI-assisted support is a separate feature: the question you send to live chat may be processed by an AI provider to help answer it. Do not include passwords, full credential lists, private keys or confidential client data in support messages.

Only submit data you are entitled to process using the Services. Limit uploads and extracted data to what is needed for your authorized work. The Privacy Notice explains website, checkout and support data processing.

18. Applicable Law and Mandatory Rights

These Terms do not select a particular country's law or an exclusive court. Applicable law and jurisdiction are determined by the rules that apply to the transaction and the parties.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be waived, including applicable consumer rights concerning cancellation, withdrawal, refunds, faulty digital services and access to courts or regulators. Those mandatory rights take precedence over any conflicting provision of these Terms, including exclusions of refunds or liability.

You may raise a complaint or request an account review through live chat on this website or in your dashboard. Using live chat does not prevent you from pursuing any legal remedy available to you.